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ServiceNow
10 short modules. Each one: a simple lesson, two quick games and a 8-question quiz for its own free certificate. Finish them all, then take the full ServiceNow certificate.
0 of 10 module certificates
- What ServiceNow isA cloud platform companies use to run IT and business service requests.0/4
- ITIL and IT processesThe standard ideas behind how IT support works.0/4
- Tables, records and formsHow ServiceNow stores and shows data.0/4
- Users, groups and rolesWho can see and do what.0/4
- Incident management in practiceHow an incident moves from report to closure.0/4
- Service catalog and portalHow employees request things themselves.0/4
- Flow Designer and automationAutomating work without heavy code.0/4
- Scripting with JavaScriptWhen and how ServiceNow is coded.0/4
- CMDB, integrations and reportingKnowing what IT you have, connecting systems and measuring work.0/4
- ServiceNow careers and certificationHow freshers start and grow on the platform.0/4
🏆 Full ServiceNow certificate
20 questions from basic to advanced, 60% to pass. Best taken after the modules.