Refund & Cancellation Policy
Last updated 16 October 2026
When Training Trains refunds payments, what is never refundable, and how long refunds take.
Internship, workshop, inplant training and course fees
Fees are not refundable once paid. Please read the programme details, dates and fee before you pay; our team will answer any question first.
If you cannot attend, contact us before the start date. Where a later batch is available we will try to move you to it, at no extra cost.
When we always refund
- You were charged twice for the same fee (duplicate payment).
- Money left your account but the payment failed or was not received by us.
- We cancel a programme and cannot offer you another batch.
Such refunds go back to the original payment method (card, UPI or bank account) within 5–7 working days of our confirmation. Your bank may take a few more days to show it.
Software products and project work
Software, licences and project work sold by Training Trains follow the written quote or proposal you accept. Payments for work already delivered are not refundable.
How to ask for a refund or cancel
Email digital@trainingtrains.com or call +91 96985 48633 with your name, the payment reference and the reason. We reply within 3 working days.
Contact
- Email: ceo@trainingtrains.com
- Phone: +91 96985 48633, +91 90250 10144
- Post: Training Trains Software Technologies, 332, Mullamparappu, N.G. Palayam Post, Erode – 638115, Tamil Nadu, India