What a ServiceNow intern does

The ServiceNow role, what you build at each level and what you need before you start.

Learn the ServiceNow platform used by large IT companies: ITSM processes, catalog items, flows, business rules, client scripts, ACLs and portals.

What you build, level by level

Level 1: Foundations: What ServiceNow is, Personal developer instance, ITIL processes and more.
Level 2: Building real features: Business rules, Client scripts, UI policies and more.
Level 3: Professional work and capstone: Scoped application, REST integration, Service Portal and more.

Where this work is used

Training Trains, W3AppDevelopers and DomainHostly use these skills in real projects: Hosting and Domain Solutions. Interns who pass the readiness check can take paid-company work from the Company Work board in the portal.

Before you start

Basic JavaScript helps for levels 2 and 3. A free Personal Developer Instance is used throughout.

Tools and first-week setup →