Help centre

How can we help?

Getting started

What is Training Trains?

Training Trains Software Technologies is an IT training and internship company in Erode, Tamil Nadu, with group companies W3AppDevelopers and DomainHostly. Students do real internships, projects, free certificate courses and placement preparation in this portal.

Why students trust us →
How does the internship work, step by step?

Apply, agree to the Code of Conduct, download your offer letter, check in daily, learn module by module, submit tasks for mentor review, practise with quizzes and games, build a project, then get your completion certificate.

Open the step-by-step guide →

Internship

How do I apply for an internship?

Open Apply, choose your domain, company and dates, fill in your college details and upload your college ID card. Easy apply works without login; signing in with Google links everything to your account.

Apply now →
Which internship domains are available?

Full Stack Web, AI & Machine Learning, Data Science, Cybersecurity, IoT, Blockchain & Cloud, Mobile Apps, Digital Marketing & SEO, Generative AI & Prompt Engineering, AI Agents & RAG, UI/UX Design, DevOps & CI/CD, Software Testing and Data Analytics.

Choose a domain →
When do I get my offer letter?

With instant offer letters on, it is issued the moment you apply and appears on your dashboard. Otherwise staff issue it, usually within 1-2 working days, and you get a notification.

Check status / download →
I used easy apply. How do I download my offer letter?

Use "Check status / download offer letter" with your roll number and the mobile number you applied with. Signing in with Google on the same email links the record to your account.

Find my offer letter →
Can I apply again with new dates?

Yes, if your earlier internship has no completion certificate. Apply again with the same roll number and the same mobile number or email; the old application is kept in history.

Apply again →
How do I submit tasks?

Open My tasks, do the work, push it to GitHub and paste the link (and your LinkedIn post if you have one). A mentor approves it or sends it back with comments; you get a notification either way.

My tasks →
How does attendance work?

Check in from your dashboard when you start each working day and check out when you finish. Your streak and attendance certificate come from this log.

Attendance →
What is inplant training?

Short on-site training at our Erode offices for college groups or individuals. Apply online; with instant offers on, the offer letter is issued once any fee is paid.

Inplant training →
How do industry projects work?

Join an industry project with a team, post daily stand-ups and submit milestones for mentor review. Finished projects can be shown on the showcase.

Projects →

Certificates

How many tasks must I complete for the certificate?

Approved tasks needed: 5 for a 2-week internship, 10 for 1 month, 20 for 2 months, 30 for 3 months, 40 for longer. Your dashboard shows "required tasks done", and you get reminders if you fall behind.

See my progress →
How do I get my completion certificate?

When your internship dates end and your required tasks are approved, staff issue your completion certificate. It appears on your dashboard to download, with a number anyone can verify.

My documents →
How can a company verify my certificate?

They scan the QR code or enter the number on the Verify page. It shows your name, programme and dates exactly as issued. Revoked documents show REVOKED.

Verify a certificate →
My name or details are wrong on the certificate.

Request a reissue from your dashboard and say exactly what must change. Staff correct it and you get a notification when the new copy is ready.

Request a reissue →
How do I get my internship report?

Your internship report unlocks once at least half of your tasks are approved. Download it from your documents on the dashboard.

My documents →

Workshops & quizzes

How do I get a workshop certificate?

Submit the workshop certificate request, open the study pack, then pass the 20-question quiz (60%). The certificate is issued instantly and you can download it straight away. It is always free.

Workshop certificates →
What are the quiz rules?

The quiz opens full screen, one question at a time, with answers shuffled. Copy, paste and right-click are off. Leaving the quiz (another tab, app or exiting full screen) is recorded and the 3rd time submits it. After a fail you review your mistakes and wait 30 minutes before retrying.

Code of Conduct →
Are there free certificate courses?

Yes. 107 subjects, each with learning paths and modules. Study, pass the quiz and download a free, verifiable certificate.

Free certificates →
What are the learning games?

The Game Zone has quick games for every internship domain: sorting, matching, ordering, bug spotting and speed rounds. The Skill Arena has quizzes and placement practice.

Play learning games →

Payments & referrals

How do I pay my fee?

Pay online where it is turned on, or follow the manual payment instructions (UPI, bank or office). Staff record manual payments and your page updates on its own. Every payment gets a receipt in your account.

My dashboard →
How does the referral programme work?

Share your referral link. Your friend gets a discount on their first fee, and when their offer letter is issued you earn learning money and points. Referring yourself or fake applications cancel the reward.

Refer & earn →
What is learning money and how do I use it?

Learning money is wallet credit from referrals. Use it on Training Trains fees (inplant training, certificate reissue, paid workshops) with the "Pay with learning money" button. It cannot be withdrawn as cash.

My wallet →

Careers

Where can I find IT jobs?

The IT jobs page lists real openings read from company careers sites, plus remote roles open to India, matched to your domain. You always apply on the company's own site.

IT jobs →
How do I prepare for MNC interviews?

Follow the placement roadmap: aptitude, coding, technical, managerial and HR rounds, each with practice in the Skill Arena and a 30-day plan. Book a mock interview with a mentor before your drive.

Placement roadmap →
How do I book a mock interview?

Interns can book a mentor's published slot from Mock interviews. Cancel at least 2 hours before if you cannot attend. You get scored feedback afterwards.

Mock interviews →

Rules

What is the Code of Conduct?

Honest exams, your own work, genuine documents, one account per person, honest use of certificates and respect for people. Breaking it can lead to termination and revocation of your documents.

Read the Code of Conduct →
My account was terminated. What can I do?

Your dashboard shows the reason. If you believe it is a mistake, open a support ticket or contact us within 30 days with your name, email and evidence.

Appeal via support →

Account & help

How do I get notifications?

The bell at the top shows every update. Allow browser notifications when asked (or in the bell) to get alerts on your phone or computer even when the portal is closed.

The PDF does not download on my iPhone.

Downloads open as a secure link that works on iPhone. If it still fails, open the portal in Safari, tap Download again and use the share button to save to Files.

How do I sign in?

Use Sign in with Google with the same email you applied with, so your records link automatically.

Sign in →
How do I contact support?

Open a support ticket from your dashboard; our team replies there and you get a notification. You can also call or WhatsApp the office numbers on the contact page.

Open a ticket →
Where are your offices?

Our offices are in Erode, Tamil Nadu. The contact page lists each office with phone numbers and map directions.

Offices & phone numbers →