โ Sales & Brand Management learning pathSales & Brand Management ยท Module 1 of 10
What sales and branding are
Winning customers today and building trust for tomorrow.
๐ Key ideas
- Sales is the process of turning interested people into paying customers.
- A brand is what people think and feel about a business, beyond its logo.
- Marketing creates interest; sales converts it; the brand makes both easier.
- B2C sales are many smaller, often quicker decisions; B2B sales are fewer, larger decisions with several people involved.
- Good selling solves the customer's problem rather than pushing a product.
๐ก Real-life example: Like a famous sweet shop in your town: its name (brand) brings people in, and the counter staff (sales) help them choose and buy.
SalesTurning interest into paying customers
BrandWhat people think and feel about a business
B2BSelling to businesses
B2CSelling to consumers