Copilot Studio and AI

Chatbots, agents and AI inside Power Platform.

📖 Key ideas

Copilot Studio builds chatbots and agents that answer from your documents and websites.
Topics define conversations; knowledge sources let the agent answer from content.
Agents can call Power Automate flows to take actions, like creating a ticket.
AI Builder adds ready models: read invoices, classify text, detect objects.
Always test answers, set clear limits and protect personal data.

💡 Real-life example: Like training a front-desk helper with the college handbook so they can answer common questions and book appointments.

Copilot StudioTool to build chatbots and agents

TopicA defined conversation path

Knowledge sourceContent the agent answers from

AI BuilderReady AI models for apps and flows