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← Management Information Systems (MIS) learning path
Management Information Systems (MIS) · Module 2 of 10

Types of information systems

Systems for each level of an organisation.

📖 Key ideas

  1. Transaction processing systems (TPS) record daily transactions such as sales and payments.
  2. Management information systems produce regular reports for middle managers.
  3. Decision support systems (DSS) help analyse options, often with what-if models.
  4. Executive information systems (EIS) give top managers summaries and dashboards.
  5. Office and collaboration systems support communication and documents.
💡 Real-life example: Like a supermarket: the billing counter is the TPS, the weekly sales report is MIS, the price planning spreadsheet is DSS, and the owner's phone dashboard is EIS.
TPSRecords day-to-day transactions
DSSHelps analyse decisions with models
EISSummaries and dashboards for top management
Operational levelStaff who handle daily work