Key terms and common mistakes
The words you will hear in Business Analyst work and the mistakes that most often cost interns approvals.
Key terms
| Term | Meaning |
|---|---|
| Requirement | Something the business needs a system to do |
| Stakeholder | A person affected by or deciding on the work |
| BRD | Business requirements document |
| Use case | How a user achieves a goal with the system |
| Process map | A diagram of the steps in a business process |
| Gap analysis | Comparing the current state with the desired state |
| UAT | User acceptance testing by real users before go-live |
| KPI | Key performance indicator: a number that tracks success |
Common mistakes to avoid
- Writing requirements as solutions instead of needs.
- Not confirming requirements with stakeholders.
- Vague words like fast or easy without measurable targets.
- Skipping process maps of the current state.
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