Key terms and common mistakes

The words you will hear in Business Analyst work and the mistakes that most often cost interns approvals.

Key terms

TermMeaning
RequirementSomething the business needs a system to do
StakeholderA person affected by or deciding on the work
BRDBusiness requirements document
Use caseHow a user achieves a goal with the system
Process mapA diagram of the steps in a business process
Gap analysisComparing the current state with the desired state
UATUser acceptance testing by real users before go-live
KPIKey performance indicator: a number that tracks success

Common mistakes to avoid

  • Writing requirements as solutions instead of needs.
  • Not confirming requirements with stakeholders.
  • Vague words like fast or easy without measurable targets.
  • Skipping process maps of the current state.

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โ† Submitting tasks and earning your certificateApply for the Business Analyst internship โ†’