Web based project 28

Customer Focused Ecommerce Site with AI Bot

The business-to-consumer aspect of electronic commerce (e-commerce) is the most visible business use of the World Wide Web. The primary goal of an e-commerce site is to sell goods and services online. This project deals with developing an e-commerce website. It provides the user with a catalog of different products available for purchase in the online store.

  • The project is developed using Notepad++ with Php as a programming language.
  • Two entities will have the access to the system. One is the admin and another one will be the registered user.
  • Admin will add the product with its details such as product name, description, features, warranty, add on product and delivery date.
  • Admin can also view and edit the product information whenever required.
  • Admin can view all the order details and can also view the sales of the products.
  • User need to register with basic registration details to generate a valid username and password.
  • After login, user can view all the recommended products on the homepage.
  • User can select the desired product, view its details, and add to cart if he/she wishes to buy the product.
  • User can also ask queries to AI bot regarding any product details and the AI bot will return the query result in form of text to speech.
  • After selecting the project, user can do payment for the particular product online.
  • Users can view their order history of their purchased product.

Modules:

The system comprises of 2 major modules with their sub-modules as follows:

  • Admin:
  • Login: Admin can login in his/her account.
  • Add Product: Admin can add a product with its details.
  • Product: Show Information about product.
  • Free: Show any free goods over some products.
  • Warranty: Show warranty of particular product.
  • Delivery: Shoe delivery detail.
  • Feature: show some feature about the product.
  • View / Edit Products: Admin can view and edit products.
  • View Sales: Admin can see sales data.
  • User:
  • Register: User can register his/her detail.
  • Login: User login his account.
  • Home: User can see his home screen with recommended products.
  • Product Detail: Show detail information about the product.
  • Add to Cart: User can add product into a cart.
  • Payment: User can see a payment detail.
  • View Order: User can see order detail.
  • AI Bot: User Can ask his/her query by writing such as,
  • Product: Show Information about product.
  • Free: Show any free goods over some products.
  • Warranty: Show warranty of particular product.
  • Delivery: Shoe delivery detail.
  • Feature: show some feature about the product.
  • View Recommendation: Admin can recommend some product to a customer.

Software Requirements:

  • Windows 7 or higher. 
  • SQL 2008
  • Visual studio 2010

Hardware Components:

  • Processor – i3
  • Hard Disk – 5 GB
  • Memory – 1GB RAM
  • Internet Connection

Advantages:

  • This system is user friendly and easy to understand.
  • Admin can see all detail regarding to product sales.
  • Product recommendation on user login.
  • User can discuss about product by writing to AI Bot.
  • This is robust and secure system.

Disadvantages:

  • Active internet connection required.
  • May provide inaccurate results if the data not entered correctly.

Reference:

  • https://forteconsultancy.wordpress.com/2015/05/05/e-commerce-customer-segmentation/
  • http://www.itworldcanada.com/blog/how-e-commerce-companies-can-easily-define-their-target-audience/377074
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