Customer Focused Ecommerce Site with AI Bot
The business-to-consumer aspect of electronic commerce (e-commerce) is the most visible business use of the World Wide Web. The primary goal of an e-commerce site is to sell goods and services online. This project deals with developing an e-commerce website. It provides the user with a catalog of different products available for purchase in the online store.
- The project is developed using Notepad++ with Php as a programming language.
- Two entities will have the access to the system. One is the admin and another one will be the registered user.
- Admin will add the product with its details such as product name, description, features, warranty, add on product and delivery date.
- Admin can also view and edit the product information whenever required.
- Admin can view all the order details and can also view the sales of the products.
- User need to register with basic registration details to generate a valid username and password.
- After login, user can view all the recommended products on the homepage.
- User can select the desired product, view its details, and add to cart if he/she wishes to buy the product.
- User can also ask queries to AI bot regarding any product details and the AI bot will return the query result in form of text to speech.
- After selecting the project, user can do payment for the particular product online.
- Users can view their order history of their purchased product.
Modules:
The system comprises of 2 major modules with their sub-modules as follows:
- Admin:
- Login: Admin can login in his/her account.
- Add Product: Admin can add a product with its details.
- Product: Show Information about product.
- Free: Show any free goods over some products.
- Warranty: Show warranty of particular product.
- Delivery: Shoe delivery detail.
- Feature: show some feature about the product.
- View / Edit Products: Admin can view and edit products.
- View Sales: Admin can see sales data.
- User:
- Register: User can register his/her detail.
- Login: User login his account.
- Home: User can see his home screen with recommended products.
- Product Detail: Show detail information about the product.
- Add to Cart: User can add product into a cart.
- Payment: User can see a payment detail.
- View Order: User can see order detail.
- AI Bot: User Can ask his/her query by writing such as,
- Product: Show Information about product.
- Free: Show any free goods over some products.
- Warranty: Show warranty of particular product.
- Delivery: Shoe delivery detail.
- Feature: show some feature about the product.
- View Recommendation: Admin can recommend some product to a customer.
Software Requirements:
- Windows 7 or higher.
- SQL 2008
- Visual studio 2010
Hardware Components:
- Processor – i3
- Hard Disk – 5 GB
- Memory – 1GB RAM
- Internet Connection
Advantages:
- This system is user friendly and easy to understand.
- Admin can see all detail regarding to product sales.
- Product recommendation on user login.
- User can discuss about product by writing to AI Bot.
- This is robust and secure system.
Disadvantages:
- Active internet connection required.
- May provide inaccurate results if the data not entered correctly.
Reference:
- https://forteconsultancy.wordpress.com/2015/05/05/e-commerce-customer-segmentation/
- http://www.itworldcanada.com/blog/how-e-commerce-companies-can-easily-define-their-target-audience/377074